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Because of the wide range of skills used in different computer support jobs, there are many paths into the occupation. We are looking for home based agents who are native Russian speakers and live in Russia, with good command of English, great computer and communication skills! We use data to offer better financial products to all Americans.
For most profiles, this tab has a table with wages in the major industries employing the occupation. Computer support staff will be needed to respond to the installation and repair requirements of increasingly complex computer equipment and software. Data deprioritization applies during times of congestion.
Computer Support Specialists - Computer support specialists provide help and advice to computer users and organizations.
Please enable javascript to play this video. These specialists either support computer networks or they provide technical assistance directly to computer users. Most computer support specialists have full-time work schedules; however, many do not work typical 9-to-5 jobs. Because computer support is important for businesses, support services may need to be available 24 hours a day. As a result, many support specialists must work nights or weekends. Because of the wide range of skills used in different computer support jobs, there are many paths into the occupation. Employment of computer support specialists is projected to grow 11 percent from 2016 to 2026, faster than the average for all occupations. More support services will be needed as organizations upgrade their computer equipment and software. Explore resources for employment and wages by state and area for computer support specialists. Compare the job duties, education, job growth, and pay of computer support specialists with similar occupations. Network support specialists analyze, troubleshoot, and evaluate computer network problems. Computer support specialists provide help and advice to computer users and organizations. These specialists either support computer networks or they provide technical assistance directly to computer users. Solving an information technology IT problem promptly is important because organizations depend on their network systems. Network support specialists may assist computer users through phone, email, or in-person visits. They often work under , who handle more complex tasks. They respond to phone and email requests for help. They can usually help users remotely, but they also may make site visits so that they can solve a problem in person. Help-desk technicians may solve a range of problems that vary with the industry and the particular firm. Sometimes they work with other technicians to resolve problems. Other help-desk technicians work in call centers, answering simpler questions from nonbusiness customers. They may walk customers through basic steps in reestablishing an Internet connection or troubleshooting household IT products such as Wi-Fi routers. Computer support specialists work for a variety of industries. Computer network support specialists held about 198,800 jobs in 2016. The largest employers of computer network support specialists were as follows: Computer systems design and related services 18% Telecommunications 13 Finance and insurance 8 Management of companies and enterprises 6 Data processing, hosting, and related services 4 Computer user support specialists held about 636,600 jobs in 2016. The largest employers of computer user support specialists were as follows: Computer systems design and related services 21% Educational services; state, local, and private 12 Management of companies and enterprises 5 Temporary help services 4 Software publishers 3 Faster computer networks are making it possible for some support specialists, particularly help-desk technicians, to telework, or work from their home. Work Schedules Most computer support specialists have full-time work schedules; however, many do not work typical 9-to-5 jobs. Because computer support is important for businesses, support services may need to be available 24 hours a day. As a result, many support specialists must work nights or weekends. Speaking skills are important for computer support specialists. Because of the wide range of skills used in different computer support jobs, there are many paths into the occupation. Education Education requirements for computer support specialists vary. Computer user support specialist jobs require some computer knowledge, but not necessarily a postsecondary degree. Applicants who have taken some computer-related classes may be qualified for these jobs. To keep up with changes in technology, many computer support specialists continue their education throughout their careers. Licenses, Certifications, and Registrations Certification programs are generally offered by vendors or from vendor-neutral certification providers. Certification validates the knowledge of and best practices required by computer support specialists. Companies may require their computer support specialists to hold certifications in the products the companies use. Advancement Many computer support specialists advance to other information technology positions, such as network and computer systems administrators and software developers. Some become managers in the computer support services department. Some organizations provide paths for support specialists to move into other parts of the organization, such as sales. For more information, see the profiles on and. Important Qualities Customer-service skills. Computer support specialists must be patient and sympathetic. They often help people who are frustrated with the software or hardware they are trying to use. Support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation. Support workers must identify both simple and complex computer problems, analyze them, and solve them. Support workers must describe the solutions to computer problems in a way that a nontechnical person can understand. Strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as for real-time web chat interactions. Note: All Occupations includes all occupations in the U. The median wage is the wage at which half the workers in an occupation earned more than that amount and half earned less. Because computer support is important for businesses, support services may need to be available 24 hours a day. As a result, many support specialists must work nights or weekends. Note: All Occupations includes all occupations in the U. Bureau of Labor Statistics, Employment Projections program Employment of computer support specialists is projected to grow 11 percent from 2016 to 2026, faster than the average for all occupations. More support services will be needed as organizations upgrade their computer equipment and software. Computer support staff will be needed to respond to the installation and repair requirements of increasingly complex computer equipment and software. However, a rise in cloud computing could increase the productivity of computer support specialists, slowing their growth at many firms. Smaller businesses that do not have information technology IT departments will contract services from IT consulting firms and increase the demand for computer support specialists in those firms. Employment of support specialists in computer systems design and related firms is projected to grow 20 percent from 2016 to 2026. Employment growth also may come from increasing demand for IT support services from healthcare industries. This field is expected to greatly increase its use of IT, and support services will be crucial to keep everything running properly. Job Prospects Job prospects should be favorable. There are usually clear advancement possibilities for computer support specialists, creating new job openings. Employment projections data for computer support specialists, 2016-26 Occupational Title SOC Code Employment, 2016 Projected Employment, 2026 Change, 2016-26 Employment by Industry Percent Numeric SOURCE: U. These estimates are available for the nation as a whole, for individual states, and for metropolitan and nonmetropolitan areas. The link s below go to OES data maps for employment and wages by state and area. All state projections data are available at. Information on this site allows projected employment growth for an occupation to be compared among states or to be compared within one state. CareerOneStop CareerOneStop includes hundreds of with data available by state and metro area. There are links in the left-hand side menu to compare occupational employment by state and occupational wages by local area or metro area. There is also a to search for wages by zip code. Similar Occupations This table shows a list of occupations with job duties that are similar to those of computer support specialists. Occupation Job Duties ENTRY-LEVEL EDUCATION 2017 MEDIAN PAY Computer and information systems managers, often called information technology IT managers or IT project managers, plan, coordinate, and direct computer-related activities in an organization. They help determine the information technology goals of an organization and are responsible for implementing computer systems to meet those goals. These networks range from small connections between two offices to next-generation networking capabilities such as a cloud infrastructure that serves multiple customers. They turn the program designs created by software developers and engineers into instructions that a computer can follow. They bring business and information technology IT together by understanding the needs and limitations of both. They make sure that data are available to users and secure from unauthorized access. Network and computer systems administrators are responsible for the day-to-day operation of these networks. Their responsibilities are continually expanding as the number of cyberattacks increases. They are responsible for the look of the site. In addition, web developers may create content for the site. It may also discuss the major industries that employed the occupation. This tab may also describe opportunities for part-time work, the amount and type of travel required, any safety equipment that is used, and the risk of injury that workers may face. Pay The Pay tab describes typical earnings and how workers in the occupation are compensated—annual salaries, hourly wages, commissions, tips, or bonuses. Within every occupation, earnings vary by experience, responsibility, performance, tenure, and geographic area. For most profiles, this tab has a table with wages in the major industries employing the occupation. It does not include pay for self-employed workers, agriculture workers, or workers in private households because these data are not collected by the Occupational Employment Statistics OES survey, the source of BLS wage data in the OOH. Contacts for More Information The More Information tab provides the Internet addresses of associations, government agencies, unions, and other organizations that can provide additional information on the occupation.
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If you are thinking about using Boxaid to fix your con but not sure if we are the right service for you, make sure you visit the to see why you should trust Boxaid. I'm looking for someone who is hardworking, honest, loyal, and dedicated. Sprint Phone Connect: No plan discounts apply. However, a rise in ring computing could increase the productivity of computer support specialists, slowing their growth at many firms. Opens customer accounts by recording account information. Computer support specialists work for a variety of industries. Web chat support specialist models are backordered. The company guarantees that every single is 100% limbo. Important Qualities Customer-service skills. You can also have a live chat with our computer experts located in the United States using the box to the right of the page.
